All product pricing, availability, descriptions, images, and specifications on this website are subject to change at any time without notice. Although we make every effort to ensure the information is accurate and up-to-date, an occasional discrepancy may occur.
We reserve the right to revoke any stated offer and to correct any error, inaccuracy, or omission (including after an order has been submitted). We maintain the right to refund or cancel orders placed at the incorrect price. All specials and promotions are limited to stock on hand.
We are not liable for any damages arising from shipping delays, or for any loss, damage or expense arising from product malfunction or defect. This disclaimer in no way affects the terms of the manufacturer's warranty, if any.
All sales are final. Please view our Returns & Warranties page.
Our Click and Pick items are currently available at our store and if a purchase is made for any of those items, we will send you an email with pick up instructions. These limited quantity items will be available online AND in store for purchase. We will be trying our best to update our online system to reflect updated stock but if you place an order and get refunded the product you ordered was previously sold in store and we apologize for any inconvenience.
All other orders placed take approximately 3-8 weeks to ship out and either arrive at our store in Greenhills, OH or to your shipping address for Direct to your Door orders. Please note that orders could arrive sooner or later than this estimated time frame.
Direct to your Door items will ship to your shipping address (exclusions apply) if you select "Fixed Shipping" at checkout. Once we have the tracking number(s) we will forward that information to you. All sales are final. Please inspect packages/ product for any damage. Packages with damage must be refused at the door at time of delivery. If refused upon delivery, please email firstname.lastname@example.org and include your order number so we are aware of the issue and can reorder the item. If above was unable to be done, customer is responsible for return shipping costs.