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FAQ

Q: Do you negotiate?
A: Yes, in store, we negotiate on pricing.

Q: Are the website prices more expensive than what I can buy in the store?
A: Nope! Our online pricing reflects our lowest negotiated price so that you can shop at home and still receive great deals.

Q: How often do you get new merchandise in your stores?
A: We get new inventory in every Monday through Friday. New products are always added to our show room floor.

Q: How can I make a payment towards my finance order/ purchase?
A: If you would like to make a payment towards a Greenhills finance, please contact AcceptanceNOW by dialing 513-648-0796. If you would like to make a payment towards a Western Hills finance, please contact AcceptanceNOW by dialing 513-451-0019.

Q: When will my order come in?
A: Orders take approximately 2-3 weeks to arrive to our Greenhills store located at 50 Eswin Street, Cincinnati, OH 45218. This time frame also applies to Direct Express orders.

Q: Where can you ship Direct Express orders to?
A: We ship within the contiguous United States. However, at this time we are unable to ship to the following states: California, Connecticut, District of Columbia, Florida, Idaho, Illinois, Louisiana, Maine, Maryland, Massachusetts, Mississippi, Nebraska, New Mexico, New York, North Carolina, Pennsylvania, South Dakota, Tennessee, Utah, and Virginia.

Q: Can I pay for delivery?
A: You sure can. We work with a third party delivery service and you can either prepay for delivery at check out (flat rate payment reflects Clark and Son’s Local Delivery Charge’s up to 5 items/ SKUs) or schedule delivery once your order arrives to our store. See our Delivery page for their current rates.

 


Please contact us if you have a question that may not be listed above.